Frequently Asked Questions-
What is Bloomware made of?
Bloomware is made of bamboo fibre which is bamboo plant that has been ground into a powder or fibre. Bloomware is actually made from bamboo bi-products which means when other bamboo products are produced, what’s leftover is used to make our beautiful bowls, plates, spoons and cups.
This powder is mixed with a non-toxic, 100 % food grade binding resin then moulded into our signature bloomware shapes. These are then heated and polished and voila! Your beautiful Bloomware goodies are ready for meal time.
Bloomware products are BPA, formaldehyde and phthalate free as well as being FDA & SGS approved.
Who is Bloomware for?
What age is recommended for Bloomware products?
Our First Food’s Set is perfect for babies who are only eating small volumes of puree or food. Once your child is eating larger quantities, these bowls are a great size for snacks and feature handles which make them easy to hold for children and caregivers alike!
Our Bloomware Set has the potential to be used for your child’s entire feeding journey. The bowl can be used for puree feeding and is a light weight, durable option for older kids too!
Latest dentistry research highlights the benefits of babies and children learning to drink from an open cup as early as possible and this set also comes with an easy to hold fork and spoon.
Caring for your products-
How should I wash Bloomware products?
All Bloomware products are dishwasher safe on the top shelf only however, hand washing your products will extend their longevity.
Can I use regular detergent?
Regular household dishwashing detergent is safe to use on your products.
Can I use Bloomware in the microwave or dishwasher?
Bloomware is dishwasher safe in the top shelf.
Bloomware is suitable for serving both hot and cold food however bamboo products should not be heated above 70 degrees.
Can I use regular cutlery with the bowl or plate without damaging it?
Scratching of the products’ surface may occur with ongoing metal cutlery use.
Will the products stain from different foods?
Even our lighter colour-ways have passed the pasta and beetroot tests at our house. Use of dyes or harsh chemicals on products may effect these results.
Can I put Bloomware products in the freezer?
All of our products are freezer safe to -20 degrees
Packaging and Postage-
Is your packaging eco-friendly?
Our commitment to sustainability and practicality is carried right down to our packaging, using 100% post-consumer recycled paper and cardboard which can be easily recycled through all council waste collection services. Simply put the packaging in the appropriate household recycling bin!
Will I need to pay for postage if I return or exchange a product?
If your product is faulty or damaged when you receive it, we will cover postage costs for you to return it. Unfortunately we cannot offer change of mind returns at this time.
How long will it take for me to receive my Bloomware?
We allow for 3-5 business days handling time on our end then Sendle pick up your parcels and deliver them to your door. You will be sent a delivery estimate from Sendle once your parcel is picked up. Please keep in mind that COVID-19 is effecting delivery times at the moment.
Can I pick up if I am local?
Yes! We offer contactless local pick up from the Yarra Valley, VIC.
Where is Bloomware made?
Despite our best efforts to source a supplier within Australia, to our knowledge manufacturing of this sort is not carried out here. Bloomware products are manufactured both in Bangladesh and China by two family run businesses. We are certainly on the lookout for our manufacturing to be brought closer to home and would love to hear from anyone who can help us with this!
In selecting our manufacturers we ensured both have stringent safety and hygiene practices as well as a guaranteed rate of pay which is above the award for all of their employees.
Will you be releasing any new colours?
For now, our signature colours are those featured on our website and have been curated specifically to suit all ages and genders as well as styling choices within your home! If there is a colour you’re dying to see, definitely let us know as we take these requests into consideration for future product releases.
Can I purchase products on their own rather than in the set or mix and match colours?
At the moment our products are only available for purchase as a full set and each colour must be purchased separately. If these requests are something our customers are interested in we will be happy to look into it so feel free to get in touch.
How can I become a stockist?
Email us at email@example.com , we’d love for you to become a part of the Bloomware family.
If you have a question that is not covered here, please contact us by sending an email to firstname.lastname@example.org or by direct messaging us on Instagram @bloom.ware